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CARS is a web-centric call Analytics and reporting platform for SMEs to large enterprises.VS
CARS is a web-centric call Analytics and reporting platform for SMEs to large enterprises.
HelloConnect CARS comes with following benefits:
With unparalleled support for Cloud/IP PBX vendors, CARS ensures scalability and reliability, catering to all levels of traffic monitoring and meticulous usage capture while offering the market’s most adaptable reporting capabilities.
Enables the system to function across multiple sites or locations within or outside of an organization. It allows for centralized management and monitoring of telecommunication activities across various sites, improving efficiency and coordination.
Administration features provide tools and functionalities for managing and configuring the CARS system. Administrators can set user permissions, configure system settings, and perform other administrative tasks to ensure smooth operation.
Monitoring facilities allow users to keep track of telecommunication activities in real-time. It provides insights into call volumes, call durations, and other metrics to monitor the performance of the system and identify any issues or trends
This feature enables CARS to connect and integrate with other systems or platforms within the organization’s infrastructure. It allows for seamless data exchange and interoperability between CARS and other software applications or databases.
This feature enables CARS to connect and integrate with other systems or platforms within the organization’s infrastructure. It allows for seamless data exchange and interoperability between CARS and other software applications or databases.
This feature allows for the recording and playback of telecommunication sessions conducted through platforms like Microsoft Teams or Zoom. It enables users to review past conversations, retrieve important information, or conduct quality assurance checks.
Security capabilities ensure the confidentiality, integrity, and availability of data within the CARS system. It includes features such as user authentication, data encryption, and access controls to protect sensitive information and prevent unauthorized access.
Customizable industry modules provide pre-configured templates or modules tailored to specific industries or sectors. It allows organizations to customize the CARS system according to their unique requirements and workflows, ensuring optimal functionality and usability.
HelloConnect provides connectivity services for businesses ranging from SMB to enterprises. These services can be bundled with our other services.
